Privacy Policy

01Who we are

Octopush is a digital agency based in Thessaloniki, Greece. For the purposes of data protection law, the data controller responsible for your personal data is:

• Legal entity: Octopush Digital Agency
• Address: Mitropoleos 13, Thessaloniki 54624, Greece
• Email: hi@octopush.agency
• Phone: +30 2311 180 208 / +30 2311 180 210

If you have any questions about this policy or how we handle your data, contact us using the details above.

02What this policy covers

This policy applies to personal data we collect through our website, our contact and project enquiry forms, email and phone communications with you, and our marketing activities. It does not cover third-party websites we link to, which have their own privacy policies.

03The data we collect

Information you give us

When you fill in a form, request a consultation, or contact us, you may provide your name, email address, company name, phone number, and the contents of your message or project brief. If we go on to work together, we may collect further information needed to deliver the project and meet our legal and accounting obligations.

Information we collect automatically

When you browse the site, we and our service providers automatically collect technical and usage data such as your IP address, browser and device type, operating system, the pages you visit, referring URLs, and how you interact with the site. Most of this is collected through cookies and similar technologies, described in section 5 and in our Cookie Policy.

04How and why we use your data

We process your personal data only where we have a lawful basis under Article 6 of the GDPR:

• To respond to your enquiries and prepare proposals — based on our legitimate interest in answering people who contact us, and taking steps at your request before entering a contract.
• To provide our services and manage our client relationship — based on the performance of a contract with you.
• To run analytics and improve the site — based on your consent, given through our cookie banner.
• For marketing and advertising, including measuring and retargeting campaigns on Google and Meta — based on your consent.
• To meet legal, tax and accounting obligations — based on compliance with a legal obligation.
• To protect our website and prevent abuse — based on our legitimate interest in keeping our systems secure.

Where we rely on consent, you can withdraw it at any time without affecting processing carried out before withdrawal.

05Cookies and tracking

We use cookies and similar technologies, including Google Analytics 4, the Meta (Facebook) Pixel, and Google Ads, to understand how the site is used and to measure and improve our advertising. Non-essential cookies are only set after you give consent through our cookie banner.

For the full list of cookies, their purposes and how to manage them, see our Cookie Policy.

06Who we share your data with

We do not sell your personal data. We share it only with trusted third parties who help us run our business, acting as processors on our instructions or as independent controllers for their own services:

• Hosting and infrastructure providers who store the website and its data.
• Google (Analytics and Ads) and Meta (Pixel) for analytics and advertising.
• Email, communication and productivity tools we use to reply to you and manage projects.
• Professional advisers such as accountants and lawyers where necessary.
• Authorities where we are required to do so by law.

07International transfers

Some of our providers, including Google and Meta, may process data outside the European Economic Area, including in the United States. Where this happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision (for example the EU–US Data Privacy Framework) to protect your data.

08How long we keep your data

We keep personal data only for as long as we need it for the purposes set out above. Enquiry data is kept while we are in contact and for a reasonable period afterwards; client and accounting records are kept for as long as required by Greek tax and commercial law; analytics and advertising data are retained according to the settings of the relevant platforms. When data is no longer needed, we delete or anonymise it.

09Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected.
• Have your data erased in certain circumstances.
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent at any time.

To exercise any of these rights, email us at hi@octopush.agency. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα) at www.dpa.gr.

10Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep our systems and processes protected.

11Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can remove it.

12Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date shown at the top. Significant changes will be communicated where appropriate.

13Contact us

Questions about your privacy or this policy? Reach us at hi@octopush.agency or Mitropoleos 13, Thessaloniki 54624, Greece.